Australian Representative Office

Australian Representative Office, Ramallah

Coronavirus (COVID-19)

Consular assistance

The Australian Representative Office is unable to offer direct consular assistance. If you are in the West Bank or Gaza you will need to contact the Australian Embassy in Tel Aviv for consular assistance.

For consular assistance from 08:00 am to 12:30 pm and 13:00 pm to 16:30 pm call +972 3 6935000.

For assistance after working hours, please call +61 2 6261 3305.

Smartraveller travel advice for Israel and the Palestinian Territories

Smartraveller information on Coronavirus (COVID-19)

Australian Representative Office operations

We are following local guidance and restrictions and have reduced office hours, but we remain available and are continuing to work. The health and safety of Australians overseas is our highest priority. Due to the COVID-19 pandemic, our ability to provide some services (including notarial services) may be limited. You will need to make an appointment for any direct services which can be done by email ([email protected]); or if the matter needs urgent attention please call +972 3 6935000.

To receive up-to-date information from the Australian Representative Office, please ‘like’ and follow our Facebook page.

Travel restrictions to Australia

From 9pm AEDT 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. From 28 March, all international travellers arriving in Australia must complete 14 days of self-isolation in designated facilities in their city of arrival, before they can go home.

More information: Department of Home Affairs.


Dear Visitor

It is our pleasure to welcome you to the website of the Australian Representative Office in Ramallah.

Our aim is to provide you with a guide that will help you find information about Australia and our office.

Our website contains useful links to the Australian Government website and other related websites.

I hope you enjoy your visit to our site and find answers to your questions.

The Australian Representative